Help Center
Itineru help
Everything you need to know about using Itineru, one topic at a time.
Start here
- Getting started - what Itineru is, how to sign in, and how to find your way around.
- Creating an account - signing up with email, Apple or Google, and the 6-digit code.
- Frequently asked questions - quick answers to the most common questions.
Planning something to do
- Planning an outing or a trip - the Generate menu: Discoveries, Road Trip, Quick Find, and building an itinerary by hand.
- Chatting with Maven - what the companion can do, what it can answer, and where it stops.
Out and about
- Doing an itinerary - start it, follow it, tick stops off, finish.
- Immersive audio - audio guides for your stops, and standalone guides you can make anywhere.
Money
- Expenses and splitting - trips, expenses, who owes whom, and settling up.
- Currency and exchange rates - the calculator and the rates list.
Keeping things
- Collections and trips - group itineraries into a trip, add days, and invite people.
- Saved places and the Bucket List - places you have saved, and places you are dreaming about.
- The Atlas - your map of visited countries, the photo scan, and your friends' maps.
People
- Friends and sharing - adding friends, sharing an itinerary, sharing your Atlas.
Your account
- Signing in - email and password, Apple, Google, and what to do when it will not let you in.
- Resetting your password - the 6-digit code flow, step by step.
- Your plan and billing - Explorer and Itineru+, upgrading, cancelling, restoring purchases.
- Your data and your account - downloading your data, clearing the cache, deleting your account.
- Settings, accessibility and privacy - appearance, voices, currency, permissions, privacy, your data, and your plan.